Know your food. Understand your choices.
Help with NutriGlimpse
Know your food. Understand your choices.
For support and privacy requests, email help@serveforward.us.
Tell us what happened
Include your device model, iOS version, app version/build, the screen where the problem happened and the approximate date and time, including your time zone. A screenshot with personal details removed can help.
Please do not send passwords, API keys or full medical reports. We do not need them to investigate an app problem.
Scan and store help
- Photograph a clearly lit food package. For Shelf Camera, keep full packages in view and tap Finish to process the remaining group.
- Use My Needs to change your preferences. Location is optional: choose your store manually if location permission is off or the store is uncertain.
- AI results and store/aisle suggestions can be incomplete or wrong. Check the current package and store signage before buying.
Delete or change your information
Open My Needs → Privacy & storage to change scan sharing, clear measurements or reset all local app data. The exact label may vary by version. Exported backup files must be deleted separately wherever you saved or shared them.
For a server-record or provider privacy request, email help@serveforward.us with the approximate scan time and app version. We will explain what records can be identified and deleted and any provider or legal limitations. Do not include a full report or unnecessary health details. Resetting your phone does not erase records already held by service providers or an earlier beta.
About the app
NutriGlimpse is published by Viraank Gaur. It provides general nutrition information for adults, not medical diagnosis, treatment or individualized nutrient prescriptions.